Public feedback on 311 request/complaint types
This dataset contains a listing of comments and requests from the public for the addition of a new or update to an existing NYC 311 service request/complaint type. This data is required to be published under Local Law 97 of 2022.
Open in the graph · Relate this dataset · What these columns mean
Freshness
The publisher's promise
How the agency that publishes this data says it keeps the data current.
New
- Says it updates
- Other
- Actually updates about every
- —
- Publisher last updated the data
- Feb 2, 2026
Our mirror
Whether our copy of this data is current with the source.
In sync
- We last synced
- Feb 2, 2026, 10:34 AM
- Rows in our copy
- 44
- Rows at the source
- 44
- Our copy trails the source by
- under a minute
Columns
Each source column, with the name and type we use to store it.
0 of 4 columns carry a concept; 4 carry a description from the publisher. Read the concept column before you join. A column with no concept carries no claim from us, and a name that looks like a key is not one.
| Source field | Display name | What the publisher says it is | Concept | Source type | Stored as | Stored type | Row identifier | Unit |
|---|---|---|---|---|---|---|---|---|
customer_message | Customer Message | The contents of the customer feedback requesting a new service request or modification of an existing one. Text within brackets is added by 311 for context of the request. | Not bound | Text | customer_message | text | — | |
feedback_date_time | Feedback Date/Time | The data and time 311 received the customer feedback | Not bound | Calendar date | feedback_date_time | timestamp | — | |
agency_name | Agency Name | The name of the agency the customer feedback was sent to for review and response | Not bound | Text | agency_name | text | — | |
status | Status | The status of the customer feedback | Not bound | Text | status | text | — |
Download
This file was produced on Aug 20, 2026, 9:18 AM.
Refresh this dataset
Source and attribution
Where this data comes from, which version we hold, and what we changed.
- Source
- https://data.cityofnewyork.us/d/7ffd-6gs9
- Version
- Content hash:
77046d61708423cca6623a87f9a8ff8d5539ed2a1a739407b4c2c1a27723c8ba - What we changed
- We did not change the data. We stored it as published.
- Publisher
- codenownyc
- We retrieved it
- Feb 2, 2026, 10:34 AM
Update history
| Started | Kind | Result | Rows written | Produced by |
|---|---|---|---|---|
| Aug 6, 2026, 3:34 AM | full_replace | success | 44 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.47 |