311 Interpreter Wait Time
This data set contains wait times experienced by individuals who request an interpreter during their calls to 311. For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset. For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.
Open in the graph · Relate this dataset · What these columns mean
Freshness
The publisher's promise
How the agency that publishes this data says it keeps the data current.
Fresh
- Says it updates
- Monthly
- Actually updates about every
- 31.57 days
- Publisher last updated the data
- Sep 15, 2026
Our mirror
Whether our copy of this data is current with the source.
In sync
- We last synced
- Sep 15, 2026, 1:49 PM
- Rows in our copy
- 1,044,451
- Rows at the source
- 1,044,451
- Our copy trails the source by
- under a minute
Columns
Each source column, with the name and type we use to store it.
0 of 3 columns carry a concept; 3 carry a description from the publisher. Read the concept column before you join. A column with no concept carries no claim from us, and a name that looks like a key is not one.
| Source field | Display name | What the publisher says it is | Concept | Source type | Stored as | Stored type | Row identifier | Unit |
|---|---|---|---|---|---|---|---|---|
language | Language Requested | The name of the language requested by the customer. NYC311 provides services in more than 175 languages. | Not bound | Text | language | text | — | |
connect_time_sec | Wait Time (sec) | The number of seconds for a 311 call for language interpretation services to connect with a Language Line interpreter. | Not bound | Number | connect_time_sec | numeric | — | |
call_time | Call Date and Time | Represents the date and time a call to 311 for language interpretation services is connected to Language Line. | Not bound | Calendar date | call_time | timestamp | — |
Download
This file was produced on Sep 15, 2026, 10:02 PM.
Refresh this dataset
Source and attribution
Where this data comes from, which version we hold, and what we changed.
- Source
- https://data.cityofnewyork.us/d/dzvt-6g3v
- Version
- Content hash:
769f88051d89729b39d5fa49fe5586569449f0219d32332db52523c98e65c77f - What we changed
- We did not change the data. We stored it as published.
- Publisher
- codenownyc
- We retrieved it
- Sep 15, 2026, 1:49 PM
Update history
| Started | Kind | Result | Rows written | Produced by |
|---|---|---|---|---|
| Sep 15, 2026, 3:30 PM | full_replace | success | 1,044,451 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.73 |
| Aug 19, 2026, 9:11 PM | full_replace | success | 1,033,391 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.64 |
| Aug 13, 2026, 11:45 PM | full_replace | success | 1,016,249 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.58 |
| Aug 11, 2026, 11:39 PM | full_replace | failed | — | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 11, 2026, 9:09 PM | full_replace | failed | — | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 11, 2026, 7:54 PM | full_replace | failed | — | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 11, 2026, 6:36 PM | full_replace | failed | — | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 11, 2026, 5:13 PM | full_replace | failed | — | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |