311 Service Requests from 2020 to Present
NOTE: Learn more about the latest changes to this dataset: https://opendata.cityofnewyork.us/311-service-requests-from-2010-to-present-updates/ 311 responds to thousands of inquiries, comments and requests from customers every single day. This dataset represents only service requests that can be directed to specific agencies. This dataset is updated daily and expected values for many fields will change over time. The lists of expected values associated with each column are not exhaustive. Each row of data contains information about the service request, including complaint type, responding agency, and geographic location. However the data does not reveal any personally identifying information about the customer who made the request. For data from 2010-2019 see: https://data.cityofnewyork.us/Social-Services/311-Service-Requests-from-2010-to-2019/76ig-c548/about_data
Open in the graph · Relate this dataset · What these columns mean
Freshness
The publisher's promise
How the agency that publishes this data says it keeps the data current.
DueNo automatic refresh
- Automatic refresh
No scheduled refresh runs for this dataset, and a refresh you ask for on this page is refused.
This dataset needs a copy method that the automatic queue does not run, such as a bulk export of a very large table.
- Says it updates
- Daily
- Actually updates about every
- 1 days
- Publisher last updated the data
- Oct 5, 2026
Our mirror
Whether our copy of this data is current with the source.
Behind the source
- We last synced
- Aug 9, 2026, 4:34 PM
- Rows in our copy
- —
- Rows at the source
- —
- Our copy trails the source by
- 57 days
Columns
Each source column, with the name and type we use to store it.
0 of 48 columns carry a concept; 48 carry a description from the publisher. Read the concept column before you join. A column with no concept carries no claim from us, and a name that looks like a key is not one.
| Source field | Display name | What the publisher says it is | Concept | Source type | Stored as | Stored type | Row identifier | Unit |
|---|---|---|---|---|---|---|---|---|
bbl | BBL | Borough Block and Lot, provided by geovalidation. Parcel number to identify the location of location of buildings and properties in NYC. | Not bound | Text | bbl | text | — | |
bridge_highway_segment | Bridge Highway Segment | Additional information on the section of the Bridge/Highway were the incident took place. | Not bound | Text | bridge_highway_segment | text | — | |
park_facility_name | Park Facility Name | If the incident location is a Parks Dept facility, the Name of the facility will appear here | Not bound | Text | park_facility_name | text | — | |
address_type | Address Type | Type of incident location information available. | Not bound | Text | address_type | text | — | |
latitude | Latitude | Geo based Lat of the incident location | Not bound |
Download
This file was produced on Aug 22, 2026, 10:17 PM.
Refresh this dataset
Source and attribution
Where this data comes from, which version we hold, and what we changed.
- Source
- https://data.cityofnewyork.us/d/erm2-nwe9
- Version
- Content hash:
46c78d87038b1d1f787775e98867b812e9b477c3019ca893eddac88f4072a143 - What we changed
- We did not change the data. We stored it as published.
- Publisher
- codenownyc
- We retrieved it
- Aug 9, 2026, 4:34 PM
Update history
| Started | Kind | Result | Rows written | Produced by |
|---|---|---|---|---|
| Aug 9, 2026, 4:34 PM | bulk_export | success | 17,580,927 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 9, 2026, 3:46 PM | bulk_export | aborted | 4,500,000 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 9, 2026, 3:23 PM | bulk_export | aborted | 1,800,000 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 9, 2026, 3:16 PM | bulk_export | aborted | 750,000 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |
| Aug 9, 2026, 3:11 PM | bulk_export | aborted | 400,000 | codenow-nycmesh-container-oci.jfrog.io/codenow/citytap-pull:0.1.55 |